RESIDENCE LIFE OFFICE

STUDENT RESOURCES

I'm having trouble with my computer!  What should I do?
First, follow the instructions on Connecting to ResNet page .  Read them carefully - and it's easy! 

If all else fails, there are several ways you can contact us, send an email to resnet@buffalostate.edu,, leave a message for the ResNet staff at 716-878-3358 or submit an work request HERE. We'll be happy to make an appointment to meet with you and diagnose your problem. If we determine that your problem lies within our scope of service, you will be asked to bring your computer to the Remediation Center in Perry Hall for repair.  However, wait times may be long (depending on demand).

What is ResNet?
ResNet is short for Residence Halls Network.  There is a network port available for every student that lives in the Buffalo State College residence halls, giving each resident broadband access to the Internet and to campus resources.

Where are connections available?
Connections are available in every room in all of the Buffalo State College residence halls.

How much does it cost?
There is no charge for this service.

How do I connect to ResNet?
Most users will be able to simply plug their computers into the network socket and instantly connect.  If you have trouble connecting to ResNet, contact the Remediation Center at 716-878-3358.

What are the minimum system specifications for a Buffalo State College network connection?
We will connect computers running Windows XP, Vista, Windows 7 or Macintosh OS 9.2 or higher.  Windows 95, 98, and Windows NT are not officially supported.  If you are using a different operating system, you may be able to configure your own network connection, but our staff will not be trained to troubleshoot any problems that may occur in the process.

How do I connect my game console (XBOX , PS3, Wii) on the NetWork?
Game consoles have a lower priority on our network. Depending on our network traffic connection will be slow time to time. You will not get any technical support from ResNet with your game console, also there are no guaranty that it will work all the time. Please email ResNet at resnet@buffalostate.edu with your console MAC address, so we can allow it in our network.

Can I bring my own wireless router?
We do not allow wireless router or any router in the rooms. If found it will be taken out of our network and your internet connection may be disabled.

What do I need to bring with me to campus?
In addition to any software and hardware you’ll need, you should bring with you all information related to your computer, including manuals, installation discs, serial numbers, license codes, and Ethernet Cable (14 Feet or more in length). Most computers sold in the last few years came equipped with an Ethernet card.  If you need to purchase one, however, the card must support 10 or 10/100base-T and use an RJ45 connection.