COMPUTING AND TECHNOLOGY SERVICES

Windows 7 FAQs

The items below should answer many of the questions you have about the upgrade to Windows 7.

Pre-Deployment FAQs

When will my computer be upgraded to Windows 7?

Computing Services will be upgrading departments on a "first come, first served" basis. Departments expressing an interest in switching to Windows 7 will be scheduled first.

Can my computer be upgraded to Windows 7 before my department is upgraded?

In general, we are upgrading departments all at one time.  If you have a special situation that necessitates an immediate switch to Windows 7, please feel free to contact us at win7feedback@buffalostate.edu.

Will Computing Services notify me when my department is scheduled?

The Windows 7 project team will first meet with your chair/director or their designees, and will notify them when your department is scheduled to be upgraded.

Will someone be visiting my office to upgrade my computer?

No need! Windows 7 is deployed over the network. The upgrade process will start around 10pm on your scheduled deployment date, and will take a couple of hours to complete.  Laptops and cart units are scheduled separately.

I have a laptop that I usually bring home. Should I leave it connected in my office?

No. For security reasons, we don’t recommend leaving your laptop in your office. After your scheduled deployment date, you can contact the Help Desk and make an appointment to have your laptop upgraded.

Our department has some older computers. Will these machines be upgraded?

That depends. If the computers are too old, they may need to be replaced with a new or reconditioned model that will run Windows 7.

Our department has a computer that we don’t want upgraded. Can this machine be excluded?

Yes. The Windows 7 project team will work directly with your chair/director or designee a few weeks prior to the upgrade, and will review an inventory of all of the computers in your department. During this process, your chair/director or designee just needs to inform the project team if there are certain devices to be excluded.

Post-Deployment FAQs

Will my files and Favorites be backed up?

Yes. All of your data, IE Favorites, and Outlook items will be fully backed up and restored. If any files are missing after the upgrade, you can contact the Help Desk for assistance.

Should I back up my files before the upgrade?

This shouldn’t necessary, because the upgrade process should leave all of your data in place. That said, it’s always a good idea to back up your most critical files on a regular basis, and doing so prior to the upgrade is not a bad idea.

Will my network printers be installed?

Yes. Any network printers reported to the Windows 7 project team prior to deployment will be restored. If the printer that is set as default is not the one you would like to be default, you can easily change it. If a printer is missing, you can contact the Help Desk for assistance.

Will my local peripherals be installed?

Devices like local printers and scanners should be installed as long as Windows 7 has a native driver for the device. If a device didn’t get installed, or isn’t functioning properly, you can contact the Help Desk for assistance.

Will I still be able to access my network drives?

Yes. Any network shares reported to the Windows 7 project team prior to deployment will be remapped, although the drive letters may not be the same. If a drive is missing, you can contact the Help Desk for assistance.

What application software comes standard on Windows 7 machines?

The following applications will be standard on all Windows 7 machines: Microsoft Office 2010, Internet Explorer 8, Flash 10, Java 6 R22, Acrobat Reader X, iTunes 10.1, QuickTime 7.6.9, VirusScan 8.7, Formatta Filler and EndNote X4.

Will my other software applications also be reinstalled?

Any software applications reported to the Windows 7 project team prior to deployment should be reinstalled. If an application is missing, or isn’t functioning properly, you can contact the Help Desk for assistance. Please note: some applications may be incompatible with Windows 7.

Will my desktop wallpaper be restored?

Yes. Your desktop wallpaper should be restored.

Will all of my other customizations be restored?

Unfortunately, it is not possible to restore certain customizations like themes and screen savers, or the custom placement of icons/shortcuts on the desktop or Start menu. You will need to reapply these customizations after your computer is upgraded.

Will my Firefox/Chrome bookmarks be restored?

Unfortunately, data from any non-IE web browsers will not be restored. If you are a Firefox or Chrome user, you should backup (export) your bookmarks prior to your scheduled deployment date.

Will I be able to open my Office 2007 files in Office 2010?

Yes. Office 2007 and Office 2010 use the file format, so you won’t experience any problems opening/using your Office 2007 documents. Please note: Open Database Connectivity (ODBC) connections, for example mail merge documents that connect to an Excel spreadsheet, may not work as expected. You will likely need to reestablish the connection by recreating the mail merge file.